Policies

RETURNS, EXCHANGES AND CANCELLATIONS

YOUR SELECTION IS 100% GUARANTEED

IN STOCK FLAGS
Here at House of Flags, we are committed to providing you with a flag of excellent quality and craftsmanship. That's why we guarantee to replace your order or fully refund your money (less shipping and handling charges), on any In Stock flag, if you are not 100% satisfied with your flag and it is returned to us in the same resalable condition as when first sent to you. If you are not satisfied you must contact us within 30 days of receipt of the flag.
If it becomes necessary for you to cancel your order after payment has been received, and before shipping, a full refund will be made through whatever medium was used for payment.
CUSTOM FLAGS
Custom flags on non-refundable, unless an error has been made by us and all efforts have been made to rectify the problem. It is the customer’s responsibility to provide accurate information when ordering a custom designed flag. We will not create or make any flag containing adult material.

PRIVACY POLICY


Here at the House of Flags, your privacy is of the utmost importance to us. Any information voluntarily given by you and collected by us is used strictly for the purpose of processing your order or in relation to contacting you for the purpose of informing you of upcoming specials or shows.

Any personal and private information will be held with the most care and security. Your information will never be sold, traded, loaned or shared with any other organization, company or third party.