How to Order

Online:
Simply browse through our website, adding items to your "Shopping Cart" as you go. Then follow the simple instructions to "check out" and choose your payment and shipping options.

By Telephone:
To place an order by telephone, please contact us at 1-413-538-8866 between the hours of 8:00 am to 5:00 pm (Eastern Standard Time), Monday thru Friday. All phone orders will require either a MasterCard or Visa as payment. We will add the appropriate Shipping and Handling charges to your order.

By Mail:
In order to place your order by mail, simply print out and complete our Order Form. Include your MasterCard or Visa credit card information; a Money Order; or your personal check along with your completed Order Form to the address shown on the form. Also, see Order Form for more detailed information.

For orders paid for by personal check, you must allow 14 days for your check to clear before your order can be shipped. In the event, that a check may be returned due to Non-Sufficient Funds, the customer will be liable for reimbursement of the $20 bank charge.


Download: Order Form xls (excel)